Privacy policy

Privacy Policy – DR.SNOW

This document details the privacy policy of the DR.SNOW website, and how we collect, use, store and share our customers' personal information during their visit to the website and during the making of purchases.


Collection of personal information

When you visit the DR.SNOW website, we collect certain information about the device you are using, your browsing behavior, and information necessary to process orders. Also, if you contact our customer service, the information provided will be retained for assistance purposes.

Types of information collected:

  • Technical information: browser type, IP address, time zone, cookies, pages viewed, search terms.

  • Purchase information: full name, billing and shipping addresses, phone number, email address, payment information.

  • Information provided for customer service purposes – including via WhatsApp at: 053-2777705 .

Purposes of using information:

  • Provide the services and products ordered

  • For processing payments and sending invoices

  • For communication with the customer

  • For identity verification and fraud prevention

  • To send marketing content and promotions if consent has been received


Use of third-party services

DR.SNOW uses Wordpress to operate the online store. More information about  Wordpress 's privacy policy can be found here:
|https://wordpress.org/about/privacy/

We may share information with competent authorities or to comply with legal requirements.


Targeted advertising

We may use your data for targeted advertising through Google, Facebook and other partners. You can manage your personal tracking preferences at the following links:

For more details or to remove yourself from targeted advertising lists: http://optout.aboutads.info/


Cookies

Like many websites, we use cookies to improve your experience. You can manage your preferences in your browser. Blocking cookies may limit your use of the website.


Saving information

Your personal information will be retained in our system for as long as it is operationally, legally or in accordance with the law.


Marketing mailings and SMS messages

By entering your phone number in the order, you agree to receive marketing messages and/or reminders. You can remove yourself from the service by clicking the unsubscribe link in the message.


Privacy protection according to regulation (GDPR/CCPA)

If you are a resident of the European Union (EEA) or California (CCPA) – you have the right to:

  • Access personal information held about you

  • Request correction, update or deletion of data

  • Object to automated data processing

For more information about transferring data outside of Europe or exercising rights, please contact us via WhatsApp: 053-2777705 .


Privacy Policy Changes

The Company may update the Privacy Policy from time to time in accordance with technological, legal or operational changes.


Contact us

For any questions regarding this privacy policy or a request to remove information – you can contact us on WhatsApp at 053-2777705 .
If you are not satisfied with the handling of your request, you can contact the relevant privacy protection authority in your place of residence.


Disclosure:
Recommendations and reviews on the site may be based on customer testimonials or for illustrative purposes only and do not constitute medical advice. Any changes to your health routine or use of medical products should only be made after consulting a professional physician.